Terra Solis

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Cookie Policy

This Cookie Policy sets out the basis on which we, Terra Solis Dubai (Dubai), use cookies and similar technologies on or in relation to our websites. This Cookie Policy is effective from 19/06/2023.

What are Cookies?

Cookies are small text files which a website may put on your computer or mobile device when you visit a site or page. The other tracking technologies work similarly to cookies and place small data files on your devices or monitor your website activity to enable us to collect information about how you use our Sites. This allows our Sites to recognize your device from those of other users of the Sites. Terra Solis may use this data to analyse trends and statistics, use cookie data for re-targeting activities, and to help us provide a better customer service.

First party cookies are cookies set by the website you’re visiting. Only that website can read them.

In addition, a website might potentially use external services, which also set their own cookies, known as third-party cookies.

What information we collect using Cookies and Other tracking Technologies?

We may collect information that does not directly reveal your specific identity or does not directly relate to you as an individual. We may automatically collect the following information when you use our service:

• Your device, browsing actions and patterns collected automatically as you navigate through our websites.
• Usage details, time of requests, Browser types, operating system, IP addresses and information collected through cookies, web beacons and other tracking technologies.
• Details of your visits to our Website, including traffic data, location data, logs and other communication data and the resources that you access and use on the Website.
• Information about your computer and internet connection, operating system and browser type.

How do our Sites use Cookies and Other Tracking Technologies?

Terra Solis uses cookies and other tracking technologies across its websites to improve their performance and enhance your user experience. At times we may seek to place a cookie on your device (for instance, your computer’s browsers) which allows the server to recognise the device when it visits again, to track statistical information about navigation to and throughout certain areas of our website, and to Terra Solis promotions on other websites. The information that is tracked by such a cookie is used only for internal purposes, such as to improve website navigation and to measure the effectiveness of our promotional placements. For example, we keep track of the domains from which people visit and we also measure visitor activity on the website, but in a manner that would keep the information anonymous.

Do we use any Cookies from third-party Companies?

To administer our Sites and for research purposes, Terra Solis also has contracted with third-party service providers to track and analyse statistical usage and volume information from our Site users. These third-party service providers use persistent Cookies to help us to improve the user experience, manage our Site content, and analyse how users navigate and utilize the Sites.

What types of cookies are used on the site?

Terra Solis Dubai uses 4 types of cookies on its website.

List of essential cookies:

Essential Cookies are necessary for the Site to work and enable you to move around it and use its services and features. Disabling these Cookies may make the services and features unavailable.

Cookie nameFirst/Third partyExpiryPurpose

adOtr

First party

Session

Used in order to detect spam and improve the website's security

spcsrf

First party

1 day

Ensures visitor browsing-security by preventing cross-site request forgery. This cookie is essential for the security of the website and visitor.

sp_lit

First party

1 day

Used in order to detect spam and improve the website's security.

UTGv2

First party

180 days

Used in order to detect spam and improve the website's security. Does not store visitor specific data.

PRLST

First party

Session

Used in order to detect spam and improve the website's security.

SPSE

First party

Session

Ensures visitor browsing-security by preventing cross-site request forgery. This cookie is essential for the security of the website and visitor.

SPSI

First party

Session

Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes.

CRAFT_CSRF_TOKEN

First party

Session

Ensures the security of visitors by preventing forgery of site requests

CraftSessionId

First party

Session

Sets a unique ID for the session. This allows the website to obtain information about visitor behaviour for statistical purposes.

List of functional cookies:

We use Functional Cookies to save your settings on the Site—settings such as your language preference or booking information you have previously used when booking a hotel with us. We also use Functional Cookies to store such things as the last hotel you searched for, so that you can easily find it the next time you visit. Some Functional Cookies are essential to viewing maps or videos on our Site. We also use "Flash Cookies" for some of our animated content.

Cookie nameFirst/Third partyExpiryPurpose

SOCS

Third party

2 years

Stores a user's state regarding their cookies choices.

__Secure-ENID

Third party

13 months

This cookie is used to remember user’s preferences and other information, such as preferred language, how many results the user prefer tso display on a search results page and whether the user wants Google's SafeSearch filter to be activated.

CONSENT

Third party

2 years

Stores the user's cookie consent state for the current domain

AEC

Third party

6 months

Ensures that requests within a browsing session are made by the user, and not by other sites.


List of cookies for analytical purposes:

Analytics cookies collect information about your use of the Site and enable us to improve the way it works. These Cookies give us aggregated information that we use to monitor site performance, count page visits, spot technical errors, see how users reach the Site, and measure the effectiveness of advertising (including emails we send to you).

Cookie nameFirst/Third partyExpiryPurpose

_ga

Third party

2 years

This is a Google Analytics cookie which is used to identify unique users.

_gid

Third party

1 day

This is a Google Analytics cookie that is responsible for tracking user behaviour.

_ga_85B1DWSF9V

Third party

2 years

This is a Google Analytics cookie that distinguishes one visitor from another

OTZ

Third Party

1 month

This is a Google Analytics cookie that tracks website traffic information

_gat_UA-227203622-1

Third party

1 min

This is a Google Analytics cookie that throttles request rate, which means that it limits the collection of data on high traffic sites.


List of cookies for advertising purposes:

Advertising cookies allow us and other advertisers to show you the most relevant products, offers, and advertisements on the Site and third-party sites, or through emails or other message platforms. For example, some Advertising Cookies help our service providers and other advertisers select advertisements that are based on your interests, including those expressed or inferred by visits to our websites or apps or across other websites, online services, and apps over time. Others help prevent the same advertisement from continuously reappearing for you. These types of Cookies also help us provide you with content on the Site that is tailored to your interests and needs. As noted below, some Analytics Cookies and Other Technologies are used in part to facilitate advertising.

Cookie nameFirst/Third partyExpiryPurpose

_fbp

Third party

90 days

This is a cookie set by Facebook and is used to deliver a series of advertisement products such as real time bidding from third party advertisers.

We maintain the highest levels of confidentiality for this information. This anonymous information is used and analysed only at an aggregate level to help us understand trends and patterns. If you do not want your transaction details used in this manner, you can either disable your cookies by following the instructions set out in “How to enable and disable cookies using your browser” section below. However, if you prefer not to accept cookies, you can set your browser to reject them or to alert you before one is placed.

How to enable and disable cookies using your browser:

There are several different ways in which you can accept or reject some or all cookies. Some of the main methods of doing so are described below.

You are welcome to block the use of some or all the cookies we use on our website. However, please be aware that doing so may impair our website and its functionality or may even render some or all of it unusable.

You should also be aware that clearing all cookies from your browser will also delete any cookies that are storing your preferences, for example, whether you have accepted cookies on a website or any cookies that are blocking other cookies.

The following links provide more information on cookie settings for commonly used browsers: Cookie settings in Internet Explorer, Cookie settings in Firefox , Cookie settings in Chrome, Cookie settings in Safari web and iOS.

How can you contact us?

For any questions relating to how we collect, store and use your personal data, please see our Privacy Policy. For any questions relating to our use of cookies, please send us an e-mail to legal@terrasolisdubai.com.

Updates on Policy

This policy may change from time to time. Your continued use of our platforms after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.